HuaZhong Machinery
Professional one-stop custom manufacturer and supplier of grain storage machinery
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Pre-sales

  • Q When does your online customer service work?

    A The working hours of our customer service staff are 8:00-12:00 in the morning and 2:00-6:00 in the afternoon, Beijing time, China.

  • Q Where is your company located? How can I visit there?

    A Our company is located in Jieshou City, Anhui Province, China. Warmly welcome to visit us anytime. 2 hour drive from nearest Fuyang airport.
  • Q Are you manufacturer or trading company?

    A We are the professional grain machinery manufacturing and sales companies with long production experience.
  • Q Can you do OEM?

    A Yes, we can do OEM and also can print your logo on machine.

  • Q Can you customize the product size?

    A Of course, we can customize various models and specifications according to customer needs.

  • Q How do I know the price of the product?

    A We usually quote within 24 hours after we get your inquiry.
    If you are very urgent to get the price, please tell us in your email so that we will regard you inquiry priority.


  • Q How can you guarantee the quality?

    A Quality control by incoming material inspection, 100% in-production check and random check after packaging. 
  • Q How do you control the quality?

    A We insist that “Quality First, Customer First”, and always pay attention to quality control from the beginning to the end. The company has passed the ISO45001:2018, ISO14001:2015, ISO9001:2015, CE certification.
  • Q Do you design a customized grain storage system?

    A When you cooperate with Huazhong Machinery, you will get a material handling system tailored to your business. Not only will we complete all aspects of the project with you, including key planning and design phases, but we will also arrange follow-up consultations to ensure that your grain storage system meets your expectations.

In-sales

  • Q What about the lead or shipping time?

    A The lead time depends on the quantity you ordered and your requirements for product accessories, generally 20~60 workdays.

  • Q How do I pay for the product?

    A Payment terms is TT or other reasonable payment is acceptable. 30% deposit with purchase order, 70% balance paid before shipment.
  • Q What is your mode of trade?

    A Both FOB and CIF are accepted.
  • Q Can you help us for the shipping agent at your loading port?

    A Of course, we have our best shipping forwarders who always provide us with the best service and price. Also you can also check the shipping cost by yourself.

After-sales

  • Q How long for warranty time?

    A We provide free 12 months from the shipping date and lifelong maintenance.


  • Q How about after-sales service? Are you helpful in installing the machine?

    A Our products are modelized. You can easily assemble them with our instructions. We provide installation manual, technical consulting. Our engineers are available to help you install the machine online.
  • Q How can I contact?

    A To learn more about design and manufacturing and product systems, please call +86 15755818575 or contact us online.
GET IN TOUCH
  86-15055860757
  info@hzgrainequipment.com  
  No. 38, Kaiyuan road, Xicheng industrial park, Jieshou city, Anhui province

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